Monday, 20 January 2014

Announcing the Brand New Beginner's Guide to Social Media

Welcome to The Beginner's Guide to Social Media!

The prevalence and importance of social media to web marketing can't be overstated. To quote a few statistics from the guide itself, 72% of online adults use social networking sites, and YouTube now reaches more U.S. adults aged 18-34 than any cable network. With that kind of traffic, it's no wonder marketers now use these networks to interact with their customers, and there's plenty more data to prove it. Google searches for "social media" have seen a steady rise since early 2009:
Data from this year's industry survey tell a similar story. In 2012, nearly 20% of respondents reported not using any social media tools; this year, that number was down to 11%. On top of that, 63% of respondents indicated that their demand for social media marketing has increased over the last year. Whether you've been in on the game from the very beginning or are just starting to wonder how social tools can apply to your own professional life, this guide was created to help take you to the next level. Click below to dive in, or keep reading for more details!

What's inside

There's something for everyone in here, from the fundamentals of how social media is used to details about individual platforms and overarching best practices. Here's a list of the chapters you'll find in the guide:
The first section of the guide talks about social media in general, offering a plethora of best practices, a clear sense of the value of social media, ways you can measure your success in this endeavor, and recommendations on how to get started. From there, we dive into individual sites, slicing and dicing each of the major social media platforms and offering a consistent set of topics about each.
Here's a run-through of what you'll find:

Key stats and demographics

How many people are using these networks, and what kinds of people are they? When it comes to figuring out which social networks are right for you to use, it helps to know who you might be able to reach by developing a presence. This section is designed to give you the who, what, where, and when of each platform. You'll find infographics with statistics as well as some more general info.

How are people using the platform?

While the previous section covers who, what, where and when, this one covers the how and why of each platform. With uses ranging from establishing thought leadership to building customer advocates, this section (complete with innovative pro-tips) will give you a clearer picture of why you might want to choose one platform over another.

Strategies and tactics for success

Okay; you've decided to dive in. Success comes in different ways for different platforms, though, so how do you maximize your chances of seeing early results? This section is all about starting you in the right direction, making sure you can learn from the mistakes of everyone who came before you instead of from your own.

What success looks like

Many people learn better when they can see a great example of what they're going for, and while there's certainly no "best" way of going about your presence on any particular network, there's a great deal you can learn by examining some of the biggest success stories for each network. The sites listed in this section are all continuously finding new and innovative practices, so checking back in on them once in a while will help keep you up-to-date.

Etiquette tips and guidelines

At their hearts, all of these networks are really just tools to facilitate different kinds of social interactions. For that reason, there exists an unwritten code of etiquette for each. Most of this code mirrors basic human etiquette, but in new environments it's easy to make accidental slips. This section aims to point out some of the ways in which folks end up harming the trust and authority of their brands by ruffling their audiences' feathers, reducing the chances of any accidental train wrecks.

Recommended tools

While the platforms themselves are full of functionality, there are other tools on the web that can really take your social presence to the next level, offering you everything from scheduling functionality to insight and analytics not offered by the networks. For each of the major platforms, we list our favorite tools and talk about how they can help your efforts.


Why Guest Posting and Blogging is a Slippery Slope

While guest posting can be a wonderful way to build your authority and earn links, it takes a huge amount of effort, and it's easy for marketers to start slipping down the "Guest Posting Slope of Madness." One of Rand's predictions for marketing in 2014 is that Google will begin to crack down on low-quality guest posts, and in today's Whiteboard Friday, he clears up some of the misconceptions that can lead to a downhill slide.
8:17
 
 
 
 
 
  
For reference, here's a still of this week's whiteboard!

Video Transcription

Sarah: Howdy Moz fans. This is Sarah Bird, and I am the new CEO and that's why I am doing Whiteboard Friday. Today, we're going to talk about guest blog posting because that's SEO. Okay, so the first thing you have to do is think of something [Rand guides Sarah aside] ...
Sarah to Rand: But I'm the new CEO, and that means I do the ...
Rand: Howdy Moz fans, and welcome to another edition of Whiteboard Friday, which I will still be doing for, well for a very, very, very long time to come I hope. Today I wanted to tackle a tricky topic. I know it's going to be a controversial one because a lot of folks in the SEO space do a lot of guest posting and guest blogging, but there's a challenge here. So I made some predictions last week, a couple weeks ago now, in the new year about what 2014 will bring.
One of those is that I predicted that Google will be taking some webspam action, essentially the Webspam Team will be building an algorithm to target guest posters, people who do a lot of guest posting and a lot of guest blogging at scale to get links back to their site in order to rank. This is a very common strategy that many, many folks use, and here's why it's a slippery slope.
So oftentimes we start up, up here. You're sort of super white hat, and "Oh, yeah you know I've got some great stuff to share, but my site doesn't get all that much traffic so maybe I should go and see if Huffington Post or Mashable or maybe the Moz Blog or any of these sources will take it because I have a great post."
Hey, what do you know? A lot of the time if you have something relevant and useful and great to say and you have some great ideas to share, some great visuals, some data, fantastic. You can get those guest posts on those big sites. Then you start to slide down the slope a little. You think, "Oh, yeah, that Huff Post piece went really well, and hey, I got a link. I got a live link out of it. Maybe that link will help me rank a little better, boost my authority, and I don't know, that's kind of nice. I should do some more guest posts and get more links. Maybe I'll find some sites that can send me some traffic and boost my profile and authority out in the sphere and get a few more links."
This is still totally, pretty much fine, pretty much okay. But then you slide down this little slope. There's this devious little part right here, between the I'm doing this for kind of authority boosting and traffic sending reasons and I'm just doing this for the link.
So you slide down the slope, and then you get, "Oh, man, finding decent sites that will take my guests posts is really hard, and I keep having to write really good stuff and come up with new ideas because they all want unique content. You know what? Maybe I'll just start going to any places that I can go where I'll get a link. Then eventually you slide down into this sort of total black hat territory where you are, "You know, I bet I could scale this and even automate it. I'm going to use a team of outsourced writers, and I'm going to use a team of outsourced placement specialists. I'm going to write some little thing to scrape through the links I download from OSC from my competitors and scrape through the Google results and find any place that'll take a guest post, who've taken five or more with spammy anchor text before, because that's what I want."
Oh, brother. That's why I call this the guest posting slope of madness. Madness! It is madness, because think about what happens here. Essentially you're going down this slope, and maybe you're seeing results, more and more results, but you don't know whether these links and these links that you've slid down into are actually really helping you or whether the authority and the profile that you've built from these good ones and all the other good marketing activities and the things your product is doing and your brand is doing are helping you, and you might think these are. So you keep doing them and then bam! You get smacked by a Penguin or the guest posting algo or whatever it is that comes next, and you have to go and try and get these folks to remove all these links, you have to disavow them, you've got to send your reconsideration requests, you're out of the search results for weeks or months at a time, usually months, sometimes years.
What have you done to your site? What have you done to your SEO? What if you had taken all this effort and energy and put it into just doing this stuff and then once you built up this authority doing most of the posting on your own site where people would be linking to you?
One of the frustrating things about guest posting that people forget all the time is that when you are putting content somewhere else, especially if that's good content, especially if it's stuff that's really earning traffic and visibility, that means all the links are going to somebody else's site. Somebody else is earning most of the attention awareness, and granted some of that is transferring on to you and that's why we do guest posting. But you have to be aware of that, and that leads me into some flawed assumptions.
Flawed assumption number one: More links are always better. This is not the case. This is not the case. I have seen many, many sites with just a few, a handful, a few dozen to a few hundred great links far outranking their brethren with thousands, tens of thousands, hundreds of thousands of links. All links are not created equal.
Less editorial restriction is better. When you're guest posting you're like, "Oh, they're so picky, these editors. Man, they want me to jump through all these hoops. Let me find some place that'll just take whatever I'll throw them." Guess what? If they take whatever you're throwing them, they're taking whatever the rest of the Internet is throwing them, and we all know what the rest of the Internet looks like.
Number three: The link matters more than other factors, other factors like traffic and influence and credibility. Also not the case. I'll be totally honest. I will take a great guest post that refuses to link to me or that only no follow links to me if I know that 5,000 or 10,000 people are going to read that piece and a few hundred people are going to re-tweet it and a few hundred people are going to like it on Facebook, because that is boosting my influence and my authority, and that is creating all kinds of things that will have second order effects that impact my SEO and my broad web marketing far better than just a link.
When should you guest post and blog? Well, like I said, if you're trying to reach that new audience, that new audience that another site or page or blog has captured, great. Guest posting is a wonderful choice. For example, let's say here at Moz we're trying to reach into the design community. We might go to some wonderful web design sites, Smashing Magazine, for example, and say, "Hey. Would you guys want maybe a good resource on SEO for designers?" They might say, "Yeah, great we'd love you." Perfect. That's a perfect marriage there.
In addition to creating a relationship with another organization through content, I also love this. This is a great way to build some early stages of relationship with another company before you do a formal partnership, and it helps to see whether there's kind of an overlap between your two organizations' audiences, such that you might want to do a deeper kind of relationship, maybe a sponsorship or an investment together, project or product together.
Quick note here. For your marquee content, your best stuff, I strongly -- see how I've underlined strongly -- strongly suggest using your own site. Reason being, if you're going to put wonderful stuff out there, even if you think it could do better on somebody else's site, in the long term you want that to live on your own site.
The last note I'll make is that Google's Webspam Team has been telegraphing for nearly a year that they are coming after sites that are using guest posting tactics at scale. You've heard comments from Google's Head of Webspam, that's Matt Cutts. You've seen comments on the Google Webmaster blog. You've heard them talk about it at conferences. If you're not getting the message, they are sending it directly to all of the folks in the SEO world that guest posting and guest blogging are targets for webspam in the future.
So just be very, very careful please and stay up and don't fall down this slippery slope. All right everyone, thanks so much. Take care.

Google Updates Widget Link Scheme Definition

Until recently, Google’s definition of a widget link scheme was pretty broad. However, Google has gotten a lot more specific in an update to its Link Schemes page to clarify what types of links in widgets violate its webmaster guidelines.
As Search Engine Roundtable reported, widget link schemes used to be defined by Google as:
Links embedded in widgets that are distributed across various sites, for example:
Visitors to this page: 1,472car insurance
Now, Google defines a widget link scheme as:
Keyword-rich, hidden or low-quality links embedded in widgets that are distributed across various sites...
The example Google used remains unchanged.
It seems that Google’s update to its link schemes description was simply done to eliminate potential for confusion and leave a bit less room for personal interpretation.
Furthermore, while the old definition implies that any link in a widget is a scheme, the new definition doesn’t explicitly state this. Instead, it provides some factors that will cause Google to view a widget link as spam.
Google's Matt Cutts recently warned against widgets as a winning link building strategy, also suggesting when it's proper to use rel=nofollow for them.
"I would not rely on widgets ... as your primary source to gather links, and I would recommend putting a nofollow, especially with widgets," Cutts said.

"Okay Eye" - Google Contact Lens

You thought a personal computer was cool, then a laptop was cool, then the smart phone, whoa, Google Glass. Scratch all that, how about contact lenses.
No more, Okay Google or Okay Glass. How about Okay Eye. ;-)

Google announced on last thursday they are testing a new contact lens aimed at helping those with diabetes. This contact lens is "a smart contact lens that's built to measure glucose levels in tears using a tiny wireless chip and miniaturized glucose sensor that are embedded between two layers of soft contact lens material."
That is just the beginning - what can it do in the future? Google said they are testing this version to use "integrating tiny LED lights that could light up to indicate that glucose levels have crossed above or below certain thresholds."
Yea, well, what about Google in your eye, not over your eye like Google Glass but in your eye.
It is not secret that Google's co-founder said they want computing implanted in one's brain. This is the first Google product that is actually inside a person (if you consider contact lenses inside).
Amazing - just amazing.

Google Issues Bad Ads Report: 59 Percent More Ads Pulled, But Fewer Bad Advertisers In 2013

In the ongoing battle to keep its ads ecosystem free of scammers and malware, Google says it pulled more than 350 million bad adsfrom its systems last year, up 59 percent from the 224 million it struck down in 2012.
Looking back at last year’s bad ads report, it appears that for the first time, the number of bad advertisers shrank substantially from over 850,000 in 2012 to more than 270,000 in 2013. In 2012 the number had ticked up just 8 percent from the prior year. Mike Hochberg, Director, Ads Engineering explains, “In part, we attribute this decline to scammers — counterfeiters, for example — being thwarted by our safety screens and searching for less-secure targets.”
In 2013, Google banned roughly 14,000 advertisers for trying to sell counterfeit goods. That’s a drop of 80 percent from 2012. Google says that attempts to push counterfeit goods on AdWords dropped by 47 percent in 2012 and 82 percent in 2013. User complaints about these types of ads fell by 85 percent in 2012 and another 78 percent in 2013.
On the AdSense side, Google blacklisted more than 200,000 publisher pages, and turned away more than 3 million attempts to join AdSense. Some 250,000 publisher accounts were pulled for various policy violations, including 5,000 for copyright policy violations. That’s up over 25 percent from 2012.
Google put added focus last year on the area of downloadable software such as toolbars and the dreaded software that change default browsers and or load malware onto users’ machines. In April last year, the company said they had had over 100,000 complaints about these types of malicious software and toolbars.
Last June, Google responded to accusations from the National Association of Attorneys General (NAAG) that it was still not doing enough to bock ads from “rouge” pharmacies, even after settling a suit with the Department in Justice over allowing Canadian pharmacies to advertise illegal pharmaceutical sales without prescriptions (i.e., “oxycodone no prescription”) for $500 million in 2011. The internet giant said it had blocked 3 million bad ads from illicit pharmacies in the previous two years. [Update:] Today’s stats show the company blocked more than 2 million bad ads from pharmacies in 2013 alone.
Google Bad Ads Report 2013

Friday, 17 January 2014

Google Releases Official Google Publisher Plugin For WordPress

Announced this morning on their Webmaster Central blog, Google has released an official Google Publisher Plugin for WordPress. While still in the beta stage, this new plugin offers an easier way for WordPress site owners to integrate Google products within their sites.
The key benefit of this plugin is the ability to access Google services without having to leave the WordPress platform. Google asks us to keep in mind that this is a beta release, which means they’re still fine tuning it for the many versions of WordPress websites out there.
At this time, the Google Publisher Plugin supports two Google products, with hopefully more to be added in the future. The plugin offers:
  • Google AdSense Support: Earn money by placing ads on your website. The plugin links your WordPress site to your AdSense account and makes it easier to place ads on your site — without needing to manually modify any HTML code.
  • Google Webmaster Tools Support: Webmaster Tools provides you with detailed reports about your pages’ visibility on Google. The plugin allows you to verify your site on Webmaster Tools with just one click.
The Google Publisher Plugin can be downloaded from the WordPress.org plugin directory. Google has also provided a page in their Help Center for those who need some assistance getting started with the plugin.
It will be interesting to see how this plugin evolves, I sure wish it was available when I was getting started with WordPress. It will no doubt prove to be a valuable tool for site owners.

6 (More) Interesting Facebook Tricks You Might Not Know

Back in April, SEJ published a popular piece titled 6 Interesting Facebook Tricks You Might Not Know.  Given that I’m always looking for new tricks and hacks for using Facebook, I thought I would add a few of my favorites in this follow-up post.
If you’re looking for info on making the most of Facebook for your business, see “Effective Ways to Use Facebook for Marketing” and “How to Maximize ROI on Your Facebook and Twitter Campaigns.”

1. View non-public profile photos in full size

You may have run into the issue of trying to find someone using Graph Search, only to discover you can’t quite make out their identity via their teeny-tiny profile picture. If said user has set their photo to private (in other words, if they’ve set it to be visible only ‘to me’), you won’t be able to see the full-sized photo.
The Trick
With this trick, you will be able to view any profile picture as full-sized, regardless of whether or not it’s marked as private.
Attention stalkers: Please disregard everything you’re about to read.
How to do it
1. Go to the profile picture you’d like to see and open it in a new tab or window (on Mac, Ctrl-Click and then ‘Open Image in New Tab’, on PC, right click and then ‘Open Image in New Tab’).
2. Go to new tab or window, to the address bar. You should see a portion of the url that looks something like this:
pic 1 637x15 6 (More) Interesting Facebook Tricks You Might Not Know
3. Remove the ‘s160x160’, and hit enter.
Voila! You should see the full sized image in your browser. Note that if the original picture was small, this trick won’t do you much good!

2. Download an entire Facebook photo album

Your brother has just uploaded 500 adorable pictures of his new baby daughter, and you’d like to save them to your computer. How do you do it? One picture at a time! Currently, this is the only way Facebook gives us to download photos.
The Trick
PhotoLive to the rescue! This handy little extension allows you to quickly and easily download entire photo albums from Facebook to your desktop.
How to do it
  1. Go to Photo Live and download the extension (please note, while it’s completely free, it does require registration including credit card information, although you will not be charged).
  2. Once it’s installed, you will see a button at the top of your Facebook page whenever you view a photo album. Clicking on it will download the album as a zip file to your computer.
It’s as simple as that!
photolive 637x317 6 (More) Interesting Facebook Tricks You Might Not Know

3. Mute a conversation

If you’ve ever been roped into a group conversation on Facebook, you’ll appreciate this one. By default, Facebook will send you notifications on your phone and Facebook page whenever a new response is posted.
Particularly if you’re being messaged as part of a large group, the notifications can get pretty annoying.
The Trick
An easy way to ‘opt out’ of ongoing conversations is to simply ‘mute’ them. This will continue to allow you access to the conversation, however you won’t receive notifications of new comments.
How to do it
  1. Go into the offending message, and click on the Actions tab at the top right corner of the screen.
  2. Click on Mute Conversation, and all notifications will cease.
mute 6 (More) Interesting Facebook Tricks You Might Not Know
If you’re part of a group conversation, you can also choose to leave the conversation, however this would mean you lose access to future replies. By muting the conversation, you can continue to read new replies at your leisure.

4. Post a blank status update

Granted, I’m not sure why you’d want to do this. But should the need ever arise to post a completely blank update, you’ll know who to thank!
The Trick
Facebook doesn’t allow you to post a blank update, so if you attempt to publish a blank post, you’ll see this:
status empty 6 (More) Interesting Facebook Tricks You Might Not Know
Of course, you could just type in a period or underscore and have an almost blank post, but’s what’s the fun in that? If you’re going to go to the trouble of posting a blank update, you at least want your friends to wonder, ‘How did he do that?’
How to do it
To post a blank status update, simply type the following into your update box:
@[0:0: ]
And if you want to have several blank lines – you guessed it – just copy and paste the code onto multiple lines.
It appears that for some users, a question mark in a black diamond appears rather than a completely blank update. I’m not sure why this works differently for different users, but it may simply be a browser-related issue.

5. Disable Read Receipt

Everyone has a friend or client who messages them just a little too much on Facebook. And by default, as soon as you’ve read their message, they will see a note that the message has been read. This puts the pressure on you to respond to the message quickly, or risk appearing rude.
read receipt 6 (More) Interesting Facebook Tricks You Might Not Know
The Trick
While Facebook doesn’t allow you to turn off read receipts, there are third party apps that allow you to set up this feature, allowing you to go undetected on Facebook messages or chats.
The Facebook Unseen add-on for Chrome ensures no one can see whether or not you’ve read their messages, giving you an added layer of privacy and flexibility.
How to do it
1)      Download Facebook Unseen
2)      Once it’s installed, you should see the Facebook Unseen icon in your brower:
facebook unseen 6 (More) Interesting Facebook Tricks You Might Not Know
3)      Click on the icon to be sure it’s enabled. When it’s working, you should see the following message:
chat unseen enabled 6 (More) Interesting Facebook Tricks You Might Not Know

6. Find out who’s un-friended you

I urge you only to use this one if you have a very solid self-esteem. While Facebook doesn’t give you a way to see who has un-friended you, there are third party apps that will tell you exactly who has ditched you.
The Trick
By using Who.deleted.me you can find out exactly who has un-friended you, and you will even receive ongoing notifications when anything changes in terms of your Facebook friendships.
How to do it
1. Go to Who.deleted.me and login using Facebook.